Helped organizations deliver the next generation customer experience.
Assessed brand digital marketing maturity (Sitecore Customer Experience Maturity Model) to drive performance improvement.
Performed CMS & E-commerce gap analysis for the leading natural foods chain - The Sitecore Experience Platform “connecting the store and the online world” (stakeholder’s workshops, user stories, high level requirements).
Competitive market analysis of US retail businesses “How to re-invent in-store shopping experience” (department stores and disruptive e-retailers focus).
Developed the Functional Specification for a global Sitecore project - 50 countries.
Assessed competitive benchmarking & B2B Ecommerce best practices recommendation for a multinational beverage corporation.
Avanade is a Microsoft & Accenture joint venture providing innovative digital and cloud services, business solutions and design-led experiences for fortune 500 clients.